Using ChatGPT to write patient clinic letters
AI, like ChatGPT, has the potential to produce high quality clinical letters that are comprehendible by patients while improving efficiency, consistency, accuracy, patient satisfaction, and deliver cost savings to a health-care system. In this Comment researchers describe the early adoption and evaluation of ChatGPT-generated clinical letters to patients with limited clinical input. They created a series of different clinical communication scenarios that covered the remit of a clinicians' skin cancer practice. 38 hypothetical clinical scenarios were created, seven of which pertained to BCC, 11 to squamous cell carcinoma (SCC), and 20 to malignant melanoma. Overall, the readability scores suggest that the text might be suitable for a varying reading ability, and the mean readability age for the generated letters was at a USA ninth grade (aged 14–15 years) and considered by the US Department of Health and Human Services as average difficulty.
#ai/software
#chatbot