Therapeutic Alliance: Building Relationships With AI Therapy Chatbots
A recent peer-reviewed study in Frontiers of Wysa, an advanced conversational AI for mental health, shows people develop an emotional bond with its chatbot in much the same way people bond with a human therapist. The study of 1,205 people evaluated users of mental health app Wysa who were experiencing measured symptoms of anxiety or depression. The results show that within five days of using Wysa, the therapeutic alliance was comparable or better than scores found in traditional in-person cognitive behavioral therapy (CBT), in-person group therapy and internet-based tools for CBT.
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